Who we are
We are Courageous Content Ltd, run by Janet Murray.
Registered in England & Wales, Company No. 08156568.
Registered with the Information Commissioner’s Office: ZA825647.
Email: [email protected]
What information we collect
We may collect your name, email address, postal address and purchase history. We only collect the information we need to deliver our products and services to you.
How we collect your data
You typically give us this information directly when you join a waitlist or newsletter, buy a product or service – or contact us via email or our website. We may also collect limited, anonymous data through website cookies or analytics to help us improve your experience.
Why we use it
We use your information to provide and deliver our products and services, process payments, send receipts and invoices, keep you updated about your orders or new products, respond to questions or support requests and meet our legal and tax obligations.
Lawful bases for using your data
Under the GDPR, we rely on the following bases: consent (for marketing emails and waitlists), contract (when you purchase from us), and legitimate interest (to run and improve our business). You can withdraw consent at any time by emailing [email protected] or unsubscribing from our emails.
How we store and protect your information
Your data is stored securely on trusted, password-protected systems. We keep your information for as long as necessary – typically up to seven years for tax and business records – and then securely delete or anonymise it.
Sharing your information
We do not sell or share your data with third parties. We use trusted service providers such as email and payment platforms, but they only process data on our behalf and under strict GDPR terms. We may share information if required by law, for example with the police or other authorities.
Your rights
You have the right to access the data we hold about you, ask us to correct or delete it, limit or object to how we use it, and request a copy of your data. To exercise your rights, email [email protected]. We will respond within 30 days – or sooner if possible.
How to complain
If you have concerns, please contact us first. If you are still unhappy, you can contact the Information Commissioner’s Office (ICO): Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Helpline: 0303 123 1113